Payment Policy

1. Introduction This Payment Policy ("Policy") outlines the terms and conditions related to payments, purchases, and the use of our virtual Credits on AIKIDU.COM ("the Site"). By purchasing Credits or using the Site's services, you agree to comply with this Policy.

2. Purchasing Credits

2.1 Credits used exclusively on the Site to purchase AI-generated content and services such as software code, images, text, headlines, and other digital outputs. Credits have no real-world monetary value and can only be used within the Site.

2.2 You can purchase Credits using the payment methods available on the Site, such as credit cards, debit cards, or other online payment gateways. All payments are processed through secure third-party providers. We do not store your payment information.

2.3 Payments for Credits may be subject to exchange rates or fees imposed by your payment provider, which are not controlled by us.

2.4 After successfully purchasing Credits, your account will be credited with the corresponding number of Credits. You will receive a confirmation email with transaction details.

3. Use of Credits

3.1 Service Purchases: Once Credits are credited to your account, they can be used to purchase AI-generated content and services available on the Site. The number of Credits required for each service will be clearly displayed before you make a purchase.

3.2 Credits are non-transferable. You cannot transfer Credits to other users, accounts, or platforms. Credits can only be used in the account where they were originally purchased.

3.3 No Refunds or Exchanges. Once Credits are purchased, they cannot be refunded, exchanged for real-world currency, or converted back into any monetary form. All sales of Credits are final, and no refunds will be issued under any circumstances except where required by law.

3.4 Credits may have an expiration date, which will be specified at the time of purchase. Any unused Credits after the expiration date will be forfeited and cannot be reinstated.

4. Pricing

4.1 Pricing of Credits: The pricing of Credits is set by the Site and is subject to change at our discretion. All prices will be displayed on the Site at the time of purchase, and we will not be responsible for any changes in pricing after a transaction is completed.

4.2 Service Costs: The number of Credits required for AI-generated content or services may vary depending on the type of service and its complexity. All service costs will be displayed in before you complete the transaction.

5. Refund Policy

5.1 As Credits are digital, we do not offer refunds or credits for any Credits purchased, except as required by applicable law. All sales of Credits are final.

5.2 Refunds for Unused Services: If a service purchased with Credits is not delivered due to technical issues or other valid reasons, please contact our support team at [email protected]. We will investigate and, at our discretion, either resolve the issue or refund the equivalent Credits to your account.

6. Billing Disputes

6.1 Reporting Billing Issues: If you encounter any issues with a payment or believe you have been incorrectly charged, you must notify us within 30 days of the transaction date by contacting [email protected]. We will investigate and take appropriate action to resolve the issue.

6.2 Chargebacks: Attempting to reverse a valid payment for Credits (also known as a chargeback) without first contacting us to resolve the issue may result in the suspension or termination of your account and forfeiture of any Credits in your account.

7. Promotions and Bonuses

7.1 Promotional Offers: From time to time, we may offer promotions, discounts, or bonus Credits. These offers may be subject to additional terms and conditions, and we reserve the right to modify or cancel such promotions at any time without prior notice.

7.2 Bonus Credits: Bonus Credits provided through promotions may have expiration dates or specific usage terms. Once expired, bonus Credits cannot be redeemed or reinstated.

8. Termination and Forfeiture

8.1 Account Termination: If your account is terminated for violating the Site's Terms and Conditions or other policies, any remaining Credits in your account will be forfeited, and no refund will be issued.

8.2 Voluntary Account Closure: If you choose to close your account, any remaining Credits will be forfeited, and no refund will be issued.

9. Changes to the Payment Policy We reserve the right to update or modify this Payment Policy at any time. Any changes will be posted on this page, and continued use of the Site following the posting of changes constitutes your acceptance of the revised Policy.

10. Contact Information If you have any questions or concerns about this Payment Policy, please contact us at [email protected]